How Our Service Works

Three simple steps?

Step 1. You take your free consultation and make payment.

Step 2. Doctor Matt makes an assessment of your case.

Step 3. Next day delivery of your prescription to your door.



What makes us different?

Doctor Matt is the reputable online prescription and diagnosis doctor service for the treatment of everyday health conditions. Our treatments include diabetes, impotence, obesity, hormone replacement therapy, smoking cessation, hair loss, and others.

We offer impartial advice from  GMC registered doctors and we dispatch from a GPHC registered pharmacy.

Our consultation service is free of charge  save for the "Ask Doctor Matt Service" and consists of a series of clinically robust medical questions to give our doctor the information required to help you.

  • Your information is yours. We will not pass it on.
  • The initial consultation is free.
  • You receive your medication next day (except weekends)
  • Communication is secure and encrypted 
  • We only use UK qualified GMC registered Doctors
  • We only supply medicine from genuine UK registered wholesalers
  • We are independently audited by the CQC


We are reputable and place patient care first. Doctor Matt and many of other independently audited websites only supply medicines from traceable sources. <="" p="" />

All pharmaceutical companies which produce European licensed medication provide contact numbers for you to call to see if the medicine you are buying is genuine. Simply quote the batch number on the box and they can confirm if it is genuine. Viagra generic, sildenafil packs are amongst the most counterfeited. Sildenafil is sold in packs of 4 and 8 in the UK. If a website has sold you treatments other than in multiples of four or eight then you should throw it away and demand a refund.



We are UK registered and have a physical UK address. Is your current supplier based in the UK? We adhere to UK legislation and laws relating to the way in which our service is conducted. For instance we are independently audited, encrypt all of your communication and only use UK registered pharmacists and doctors. We only prescribe to patients once they have taken a free consultation. We do this to ensure your safety.



Our website is secure and we encrypt your personal information. We are registered with the ICO and adhere to the NHS rules on information governance



"We are independently audited by and registered with the Care Quality Commission to ensure the highest standards of patient care are maintained by Doctor Matt. Unfortunately there are many websites who have not submitted themselves to be independently audited and as a result patients relying on these sites are taking a huge risk with their well-being." Dr Matthew McKenny

Additional Information

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