Contact Us

Medical enquiries

If you want to contact Doctor Matt, please register or log in to your patient record. Once you are registered or logged in to your patient record, you will be able to contact Doctor Matt through an online consultation or by asking Doctor Matt a medical query directly through our dedicated Ask Doctor Matt Direct service. This service costs £10.00 and you will receive a response to your specific medical enquiry.

Please be aware all medical products are dispensed and despatched from First Care Pharmacy. If you have a medical enquiry relating to a product you have purchased for Doctor Matt, please email us at or alternatively you can also write to the Pharmacy at the following address:

First Care Pharmacy
6 Thames Reach
SE28 0NY

If you experience any adverse side effects and would like to speak to someone you can call us on 0207 635 1042 Mon-Fri 9am-5.30pm. If it is a medical emergency please call your local GP Out of Hours service or visit your nearest Accident & Emergency Department.


If you have an enquiry relating to your order email or call and leave a message on 0208 317 2488 Mon-Fri 9am-5.30pm. Alternatively you can also write to us at the following address:

Doctor Matt Ltd
Daisy Business Park
35-37 Sylvan Grove
SE15 1PD

Additional Information

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