Contact Us

Medical Enquiries

For a consultation fee of just £25.00 we will take you through a series of questions that are designed to gather all the necessary information Doctor Matt needs. You can start a consultation about anything you like and if we need any further information you will be contacted securely through the Doctor Matt Online website. Doctor Matt will then consider your consultation and provide you with any appropriate medical advice or treatment you need. You will receive an email to let you know Doctor Matt's response is waiting in your patient record.

Please be aware Doctor Matt will only able to answer one health related question from you at a time. If you have questions about more than one health condition, you will need to complete a separate online consultation and make payment for each consultation.

Please be aware all medical products are dispensed and despatched from First Care Pharmacy. If you have a medical enquiry relating to a product you have purchased for Doctor Matt, please email us at or alternatively you can also write to the Pharmacy at the following address:

First Care Pharmacy
6 Thames Reach
SE28 0NY

If you experience any adverse side effects and would like to speak to someone you can call us on 0207 635 1042 Mon-Fri 9am-5.30pm. If it is a medical emergency please call your local GP Out of Hours service or visit your nearest Accident & Emergency Department.

Orders and Delivery Enquiries

If you have a delivery enquiry relating to your order email or call and leave a message on 0208 317 2488 Mon-Fri 9am-5.30pm. Alternatively you can also write to us at the following address:

Doctor Matt Ltd
Daisy Business Park
35-37 Sylvan Grove
SE15 1PD

Additional Information

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